booking.com | TestPro | Software Testing Consultancy

THE BRIEFTHE BRIEF

Booking.com wanted to establish a centralised Testing Centre of Excellence (TCoE) to bring consistency and higher quality testing across its global operations, in line with a new global operating model. TestPro was engaged to provide expert guidance through a challenging Request for Proposal (RFP) process.

CHALLENGESCHALLENGES

RFP Process

Booking.com faced the daunting task of evaluating proposals from leading global consultancies offering TCoE services.

Technical Expertise

Guidance was required to assess the technical capabilities and suitability of each consultancy.

Business Model

It was crucial to select a consultancy aligned with the client’s specific needs and long-term goals in light of a brand new global operating model.

SOLUTIONSOLUTION

RFP Evaluation Support

TestPro helped Booking.com navigate the RFP process, providing insights and expertise to assess each consultancy’s proposals thoroughly.

Capability Assessment

We conducted in-depth technical evaluation of each consultancy’s capabilities, focusing on alignment with Booking.com’s new operating model.

Customised Recommendations

TestPro provided Booking.com with tailored recommendations, highlighting the most suitable consultancies, aligned with its long-term business objectives.

RESULTSRESULTS

Decision Making

TestPro guidance empowered Booking.com to make well informed decisions during the RFP process, to ensure consultancies with the right expertise were selected.

TCoE Implementation

50%

of projects rapidly transitioned to TCoE within three months. Booking.com successfully established a centralised TCoE using the chosen consultancy.

Business Alignment

100%

alignment with the Global Operating Model. The TCoE solution selected aligned closely with the long-term objectives of Booking.com.

“TestPro diligently advised us through a challenging RFP process to assess multiple testing providers. TestPro’s managing partner’s experience and knowledge was truly invaluable in helping us make an informed decision.”

O Alfieri, Senior Engineering Manager, Booking.com.

CASE STUDIES

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